As a complex and growing organisation, one Head Office just wouldn’t fit our needs. So we have three. Our High Street business is run from Swindon, our Australian operation from Sydney and our Travel business from the centre of London.
Our Travel units operate from over 750 sites in airports, railway stations, motorway services, bus stations, hospitals, cafés and workplaces. Over 180 of these are in international locations including Australia, Asia Pacific, the Middle East and Europe, and a small number of kiosks in China and India.
Our London Office is ideally situated in Houndsditch, only a five minute walk from Liverpool Street train station and close to a plethora of shops, bars and restaurants. With around 200 people based here, we are a close-knit team that likes to work hard and play hard. But we never lose focus of our common goal – being the leading retailer in convenience, books and news for the world’s travelling customer. We want each person to be happy in their job, after all one of our core principles is to ‘Value our People’. We know how important work-life balance is to our colleagues, so we do our best to offer some equilibrium through a range of flexible working arrangements, including the option to buy extra holiday through our fantastic Holiday Trading Scheme.
To keep abreast of what our people want, we run a regular employee engagement survey. Our more recent results led to us introducing some new initiatives, including getting your birthday off work as a day’s holiday and an early finish on a Friday to help make the most of the weekend. We communicate regularly through a mix of the weekly newsletter, monthly huddles, an annual away day and ‘The Forum’; where representatives from each business area meet with Directors – all of which help keep our people up-to-date and engaged with what is going on across the business.
Year round we have many events that are open to everyone, including Learning at Work Week and Wellbeing at Work Week. Not to mention the many after-work activities organised by our social committee, such as quizzes and the annual ‘Picnic in the Park’; allowing people to make the most of what the capital has to offer!
As our Travel business continues to grow, both in the UK and internationally, there has never been a more exciting time to join the team.