I completed work experience at WHSmith whilst at school, leading to a permanent weekend job. After my degree, I joined on a full-time basis and completed the Supervisor Development Programme, which led to a Supervisor role in our Derby store. It wasn’t long before I was managing a small store of my own. Moves to bigger stores followed, along with a field-based secondment in the Stores Trading Losses team. I then took the step up to Store Manager of the High Street flagship store, Meadowhall, in Sheffield. Company development programmes also meant I got to work on regional projects, including the roll-out of our Cardmarket stores; all of which helped me to get to where I am today. Throughout my career, people have supported my progression. You don’t need qualifications to advance – you just need self-belief.