I joined WHSmith as a Christmas temp. I stayed on when my contract ended and continued to work for the business while I studied. I graduated with a degree in French and Spanish, and then accepted a place on WHSmith’s Store Management Programme. Within a few months I was offered the perfect role: Assistant Manager of Alicante Airport stores. I returned to the UK in 1998 and worked my way up to Head of Business Development (Europe and America). I believe WHSmith nurtures its people. If you show loyalty and the desire to progress, the career opportunities are made available to you. Anyone joining WHSmith needs to be resilient and happy to work in a fast-paced, ever-changing environment.