I joined in 1988 as an Assistant Project Co-ordinator – or ‘Office Junior’. In 1991, I started working on small refits and new stores. It was a great grounding in retail. I helped build our new concept stores in the Manchester Trafford Centre and Bluewater in Kent.

In 1998, I moved into Store Planning as Fittings Development Manager. More promotions followed and I eventually became Head of Construction in 2012. I can have over 100 projects running at any one time – which all get delivered thanks to my superb team.

I think the highlight of my career so far was leading the launch of WHSmith in a brand new airport in Qatar. Our stores were some of the very few that were ready and open on launch day!