I started in the WHSmith Post Office in Stretford, Manchester, as a part-time Counter Clerk in 2010.

I then moved to a larger branch in Liverpool where I expanded my knowledge. This led to a role as a Travel Specialist. I loved that job: dealing with over 25 different currencies, talking to customers about their travels and training my colleagues.

After two years, I became an Assistant Branch Manager and then later, a Branch Manager. I was very proud when my Post Office won ‘Branch of the Year’!

I have a great team. We work together and help each other out.

Whether its fellow staff or customers there’s always someone to brighten your day!