High Street stores. Travel outlets. The Funky Pigeon business. Customer Services help all our brands deal with queries and issues. Perhaps a promotion’s not coming up on the till. Or maybe there’s a doubt about pricing. Whatever the problem, this team is the first point of contact, either over the phone or via email.
If you enjoy variety and thinking fast on your feet, Customer Services is definitely the place for you. The range of challenges is endless and you speak to new people every day. What’s more, there are different shifts, so you can agree the hours that suit you best. In return, we expect flexibility. So when it’s super-busy at Christmas, you’ve got to be ready to lend a hand.
The sort of people who thrive here are empathetic, friendly and dedicated. They won’t stop until a problem’s solved and they love being part of a team. It’s for this reason that Customer Services is a fantastic place to be. Support and encouragement are part of the culture along with a real team ethos. Want to take your career to another part of the business – HR or Buying, for instance? No problem – with a secondment, you’re free to get new experience.
