Are you ready to bring a whole new level of customer service excellence to one of the UK’s most iconic brands?
Our Store Managers already take real pride in running outstanding shopping environments. You’re going to come in and set an even higher standard. That means providing an environment for customers that attracts, welcomes and, crucially, delights them. We want people to walk out of your store feeling like they can’t wait to come back.
You’ll deliver the WHSmith Strategy that drives sales by focusing on standards and customer experience. Educating your team on what it really means to deliver a customer experience – not just the way they interact, but the environment they provide – and then empowering them to do so. And you’ll anticipate the changing needs of customers to ensure that you and your team are meeting them.
Right now, you’ll likely be a retail Store Manager who knows just what it will mean to your career to deliver such a significant change agenda. Alternatively, you’ll be an outstanding Assistant or Deputy Manager looking to take the step up in the most impressive way possible. Either way, you’ll know all about profit and loss, working to budgets, outstanding team leadership and the essence of great customer service.
Join us now, at the beginning of a revolution in retail, and there are No Limits to how high your career can fly.