Covid-19 brings the world to a halt and has a significant impact on the WHSmith Group. Stores remain open to serve local communities, with hospital stores supporting frontline NHS workers. The Group donates thousands of product to key workers and good causes.

Carl Cowling is appointed Group Chief Executive on 1 November 2019. WHSmith announce acquisition of Marshall Retail Group (MRG), a fast-growing independent travel retailer operating in high footfall airport and tourist locations in the United States.

WHSmith announces the acquisition of InMotion, a pure play travel retailer based in US airports, marking a significant step in WHSmith’s international travel growth strategy.