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Discover
where our
journey is
taking us.

About Us

COME ON our JOURNEY WITH US.

Way back in 1792, Henry Walton Smith and his wife Anna opened the very first WHSmith store in Little Grosvenor Street, London. Who knew it would be the beginning of such an amazing journey?

Over 230 years later and the Company is still growing. You’ll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres – as well as right across the world!

And because we’re growing fast and constantly evolving our offer, it’s a really exciting time to get onboard and be a part of this next stage of our journey. So, if this sounds like your kind of journey, we’d love you join us!


  • Travel
  • High Street
  • International
  • Online
  • Partnerships
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Did you know?

  • We’ve donated more than 400,000 books to disadvantaged children in partnership with the National Literacy Trust.

  • We diverted 99% of our waste from landfill last year.

  • 240+ million travellers come into contact with our brand every year.

  • Our partnership with the National Literacy Trust has helped hundreds of thousands of children to learn to read.

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I advise senior leadership on complex business issues, performance, reward and pay, talent and succession goal planning, and more. My role also involves challenging certain senior stakeholders in their decisions. I act as their critical friend for decisions impacting people from both engagement and well-being perspectives, I also work closely with our talent acquisition partners to ensure we have sufficient diversity representation across all levels."

Maggie / WHSmith Travel, People Partner
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My experience on the WHSmith graduate scheme has been an exciting and transformative journey so far.

Isabella / International, Graduate Buyer, 2023 Cohort
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  • Untitled_design_(8).png

    What's new?

    Our largest UK Travel store at Birmingham Airport is now open

    Today marks the opening of our largest UK Travel store at Birmingham Airport.

    At 6,000 square feet, our flagship one-stop-shop for travel essentials really takes our customer proposition to another level! With a bespoke design, inspired by local architecture, and a tailored product offering, this latest store offers customers everything they would expect from a WHSmith, as well as a broader product range, including health & beauty and tech zones, and coffee.

    Read more
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  • Image of ToysRus staff in store.

    What's new?

    Toys R Us is back in town!

    We’ve brought the much-loved toy brand back to the high street for UK shoppers, with Toys R Us shop-in-shops opening in 9 of our High Street stores in locations including York, Reading, Cheltenham and Oxford.

    Read more
    ToysRus store with model giraffe figurine on a bench.
  • Colleague in The Bookshop store with customer.

    What's new?

    WE WON THE BOOK RETAILER OF THE YEAR AWARD AT THE BRITISH BOOK AWARDS 2023

    Our Travel Books team were presented with the award, recognising a strong recovery from the pandemic and celebrating the growth of our business as we’ve opened more dedicated Bookshops and helped shape bestsellers across the industry.

    Read more
    Image of the exterior of The Bookshop by Whsmith with people walking past in a blur.