At WHSmith our people are at the heart of everything we do.They are the ones that go the extra mile for our customers. The ones that enable our growth. That’s why our team is passionate about creating an environment where people can be creative and innovative in order to do their best work whilst delivering strategic business priorities that keep us moving forward. As an Agile Delivery Lead, you will be responsible for supporting delivery of strategic commercial initiatives as an Agile Coach / Scrum Master.

What you’ll do

• Work with cross functional squads, nurturing them to take ownership for their delivery processes and value driven outcomes. 
• Coach the squad to improve efficiency and quality by evolving their application of agile and lean practices. 
• Collaborate with Product Leads to support the continual review and management of delivery roadmaps and backlogs. 
• Apply a structured and transparent approach to planning and delivery, monitoring progress, reacting to change, coordinating with other teams on dependencies and ensuring all relevant parties are aware of the teamsprogress. 
• Be an active participant and facilitator of important team events (e.g planning & retrospectives) prompting timely discussion and decision making, ensuring everyone participates and handling conflict resolution. 
• Actively remove, or guide the squad to remove, impediments and waste to achieve a smooth and sustainable workflow. 
• Build a safe and positive environment where problems can be raised and learned from, without fear of blame, retribution or being judged. 
• Use agile metrics to inspect the team's current performance and identify areas and sustainable methods for adaptation in the pursuit of continuous improvement. 
• Ensure we are scaling Agile within our business, ensuring that the benefits are raised across different teams and projects

Who you are

• Demonstrable knowledge or various Agile/Lean principles, frameworks and tools and experience working with software development teams in a fast-paced delivery environment. 
• Strong communication and interpersonal skills with an ability to connect with people - an expert influencer and positive role model. 
• Proven track record of enabling data-driven continuous improvement with teams of various levels of maturity. 
• Be proactive and flexible, with excellent facilitation and coaching skills. 
• Proficiency with tools and software such as JIRA, Confluence and Miro. 
• Track record of managing multiple projects at a given time of varying scale, size, and complexity
• Experience managing numerous date critical projects at any given time
• Methodical, organized individual with a high attention to detail
• Ability to influence cross functionally and manage upwards
• Experienced in managing Stakeholders at all levels of the business, managing expectations and issues effectively
• You empower individuals and teams to take ownership and make decisions, fostering a culture of autonomy

Who we are

After recently celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

For UK Travel our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. Perfect for people who are happy to use their initiative and embrace life outside their comfort zone.