What you’ll do
To work in one of our café or hospital-based stores, you need to be professional to keep customers happy whatever their day may hold. The key is to adapt your approach to each kind of person.

Inspiring the world to love great coffee and never serving a dull cup, doesn't just happen. It takes a little crafting, testing and fine-tuning. That's why you'll need a zest for life and a passion for customer service to be part of this exciting new partnership.

Your flexible approach will see you turn your hand to a multitude of tasks, whether it's making irresistible coffee, maintaining standards & displays or encouraging customer feedback. While your willingness to learn, personable approach and ability to read our customers will have you delivering coffee experiences that are simply unbeatable.

And when it comes to health and safety, you’ll uphold the highest standards. With you on the team, your store will always be clean and safe – what’s more, your coffees will be difficult to resist!

What’s in it for you
Join WHSmith as a Barista and you can expect a warm welcome from your team, plus the chance to launch a whole new career! You can expect a hands-on role where you’ll have the opportunity to contribute. Give it your best and we’ll give you the chance to take your talent further. With WHSmith behind, your career could take any number of paths.

Want more? We’ll reward you with some fantastic flexible benefits, including up to 50% discount in our High Street stores, and access to a range of discounts with other retailers. As well as flexible working, childcare vouchers, a pension and much more! In this business, fresh thinking can take you anywhere – there really are no limits.

Who we’re looking for
Worked as a Barista before? That would be just perfect. However, we will provide full training if you’ve got the potential but not the experience.

The one thing that’s vital is first-class customer service, great communication skills and an ability to work at pace, multi task and deal with a busy hospital and coffee shop environment. Enthusiastic & confident, you’ve got to be great with people, including the rest of your team.

About us
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But did you know we’ve been around since 1792 and have over 14,000 employees across the globe and have consistently outperformed other major retailers over the past ten years? We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism. At WHSmith we love progressing our people, so there are No Limits to where your career can go!