Business Development Manager - Healthcare UK
Location: United Kingdom
Contract type: Unknown
Brand: WHSmith Travel
Pay: Competitive

A JOURNEY
THAT COULD
TAKE YOU PLACES.
Job Overview
Business Development Manager – WHSmith Travel (Hospital Focus)
Location: Central London (Hybrid) | UK-wide travel required
Salary: Competitive + Car Allowance + Bonus + Benefits
About the Role:Join WHSmith Travel’s growing Business Development team as a Business Development Manager focused primarily on expanding and managing our hospital store portfolio across the UK. You’ll be responsible for winning space for delivery of new stores, negotiating leases, maintaining landlord relationships, identifying new growth opportunities, and collaborating with internal teams to deliver successful projects.
Key Responsibilities:
- Manage and grow WHSmith’s Hospital store estate through securing new space from tenders, developing landlord partnerships, and actively prospecting.
- Lead lease negotiations and develop strategic landlord relationships
- Identify new sales, profit, and unit growth opportunities while monitoring competitors
- Lead capital expenditure and tender proposals, creating strong business cases
- Work closely with Property, Construction, Retail Delivery teams, and external solicitors to support store delivery and lease agreements
What We’re Looking For:
- Strong negotiation, influencing, and relationship management skills
- Ability to thrive in a fast-paced, deadline-driven environment
- Commercially minded with excellent attention to detail
- Retail experience and knowledge of the marketplace preferred
- Full UK driving licence and flexibility to travel nationwide
Why Work at WHSmith Travel?
- Hybrid working model with a 4pm finish on Fridays
- 25 days holiday + your birthday off + bank holidays + option to buy extra
- Family-friendly policies and generous benefits package
- Competitive salary, car allowance, annual bonus, pension scheme, private medical, and Sharesave scheme
- Work with a diverse, ambitious, and supportive team in a vibrant London location
About WHSmith:Celebrating over 230 years, WHSmith is a trusted global brand present in 30+ countries. We pride ourselves on creating a culture where people can be innovative and thrive. Join us to be part of an inclusive, forward-thinking business that puts its people at the heart of everything.

Our values
We strive to be outward-facing and customer-focused:
an organisation that keeps its promises. Living our four key values is an important part of achieving this aim.

Customer Focus
We keep the customer at the heart of all that we do.

Value Our People
Our people are respected and valued in an honest, open environment.

Drive for Results
We push ourselves to achieve ambitious and competitive results – delivered with pace.

Accountability
We take personal responsibility and deliver what we say we will.
Business Development Manager - Healthcare UK
Location: United Kingdom
Contract type: Unknown
Brand: WHSmith Travel
Pay: Competitive