People - Employee Relations Partner
Location: Aldgate, England, United Kingdom
Contract type: Permanent
Brand: WHSmith Travel
Pay: Competitive

A JOURNEY
THAT COULD
TAKE YOU PLACES.
Job Overview
Employee Relations Partner
Based - Hybrid working or UK Field Based
You will provide best in class advice, highly personalised through multiple channels, connecting with the wider people team and business leaders, you will form part of a team that will service across all Travel.
You will build strong and trusted relationships with business leaders, people partners and other key stakeholders so that you can understand business priorities.
You will be a strong communicator, expert in your field, ensuring that policy and processes are understood, co-ordinating colleagues and managers through the processes
You will have experience in playing a critical role in an employee relations area and able to deliver high-impact interventions that add value.
As a ER Partner you will be reporting into the ER Manager and will become part of a talented Advisory team that provides expert advice and guidance on all things related to HR policy and practice. As an important member of the People team, you will have previous experience within a similar role, be a confident communicator and have a ‘can do’ attitude. This is a fast paced role, with the opportunity to deal with high volume queries, ranging from supporting welfare, advising on policy, working in partnership with the People teams and working as part of a team to achieve a positive outcome for all involved.
What you will do
· Acting as a trusted advisor on complex employee relations matters – from disciplinaries and grievances to absence and performance management.
· Supporting the business through change programmes such as restructures and TUPE, ensuring people are treated fairly throughout whilst ensuring we are legally compliant.
· Be able to manage cases end to end through to completion including; Disciplinary, Grievance and Absence Management
· Keeping fully up to date with all developments in terms of employment legislation and employee relations issues
· Maintaining company policy and procedure accordingly
· Provide ER support and related initiatives, training and coaching
· Shape policy as part of the Group People Relations Team
· Developing and sustaining good business relationships to promote good employee relations across the wider business
· Delivering & developing training sessions to embed strong people management practices.
Who we are looking for:
• Experience of taking the lead on managing complex ER cases and providing the necessary advice
• Ability to contribute and drive continuous improvement throughout ER practice and policy
• Strong up to date working knowledge of employment law and experience in contributing to the research and development of employment policies, procedures and practices
• Excellent knowledge of ER procedures and processes
• Experience of working on own initiative within a demanding environment with the highest professional standards
• Excellent judgement with a logical, meticulous and pragmatic approach to decision-making
• Highly adaptable with excellent interpersonal and influencing skills, with the ability to gain others’ confidence quickly.
• Ability to gain commitment, drive things forward, be highly organised and ensure that deadlines are met.
• Involvement in or delivery of training
• You will also be required to support the Employee Relations Manager with ACAS early conciliation claims and Employment Tribunal cases so experience of dealing with these is desirable
What’s in it for you? We’re a company that values our people; from day one you will receive ongoing support and have access to our various training and development programmes as well as exciting career development opportunities for your future. We offer a wide range of benefits to say thank you for all your hard work including; a competitive salary, a profit related bonus, 24 days holiday plus your birthday off, pension, as well as other perks such as our popular holiday trading scheme

Our values
We strive to be outward-facing and customer-focused:
an organisation that keeps its promises. Living our four key values is an important part of achieving this aim.

Customer Focus
We keep the customer at the heart of all that we do.

Value Our People
Our people are respected and valued in an honest, open environment.

Drive for Results
We push ourselves to achieve ambitious and competitive results – delivered with pace.

Accountability
We take personal responsibility and deliver what we say we will.
People - Employee Relations Partner
Location: Aldgate, England, United Kingdom
Contract type: Permanent
Brand: WHSmith Travel
Pay: Competitive