Recoveries Assistant
Location: Swindon, England, United Kingdom
Contract type: Unknown
Brand: WHSmith Travel
Pay: £23000 to £25000

A JOURNEY
THAT COULD
TAKE YOU PLACES.
Job Overview
WHSmith is one of the UK’s most successful and established retailers. Celebrating our 225th anniversary, we’re still breaking stereotypes and progressing year on year. We now have an exciting opportunity for an experienced Recoveries Assistant to join our Travel Financial Accounting team. The role will be based at our Head Office in Swindon and we are looking for a talented, dynamic individual to join us.
What you will be doing:
Accurate and timely raising of invoices to our customers including franchise partners
Management of payments from our franchise partners
Recovery of monies from airlines for refreshment vouchers
Credit control of airline accounts and some franchise partners
Setting up of new suppliers within WHS systems
Processing of invoices directly into the ledger system
Dealing with supplier queries and statement reconciliations
Assist other members of the team with ad-hoc tasks as required
What we are looking for:
Previous experience in a similar role
High attention to detail
Strong organising and prioritising skills
Numerate and analytical
Strong interpersonal skills
Quick learner
High desire to succeed and take pride in own work
Unafraid to seek the right person and ask for help
Strong written and verbal communication skills
Proficient in the use of Excel (ability to perform Vlookups highly beneficial)
How we reward our teams:
- Competitive salary
- Annual bonus based on company and personal performance
- Hybrid working model from home and in the office
- 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
- Finish at 4pm on a Friday
Competitive pension contribution
- Staff discount card for stores and online
About us:
Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
For UK and International Travel our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It’s perfect for people who are happy to use their initiative and embrace life outside their comfort zone.
At WHSmith, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.
We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!

Our values
We strive to be outward-facing and customer-focused:
an organisation that keeps its promises. Living our four key values is an important part of achieving this aim.

Customer Focus
We keep the customer at the heart of all that we do.

Value Our People
Our people are respected and valued in an honest, open environment.

Drive for Results
We push ourselves to achieve ambitious and competitive results – delivered with pace.

Accountability
We take personal responsibility and deliver what we say we will.
Recoveries Assistant
Location: Swindon, England, United Kingdom
Contract type: Unknown
Brand: WHSmith Travel
Pay: £23000 to £25000