Sales Associate – Selfridges – Bullring

Are you passionate about delivering a world class customer service? Do you have a keen eye for a great gift?

Well Curi.o.city is the place you need to be!

It’s a great opportunity to start your career journey within the WHSmith family.

Curi.o.city is a brand new concession store within Selfridges in Birmingham Bullring , aimed at bringing a beautifully curated range of gifts to the customer.

Salary: £6.43 -£11.50 p/h

Working Hours: flexible to suit the opening hours of the store

Benefits

• Subsidised Staff Restaurant
• Changing rooms and shower facilities
• Dedicated comfort areas
• In store discount
• Selfridges staff sales events

WHSmith is a family of brands, which has a remarkable heritage and global reach. Our mission is simple, great customer experience and the best products for any of life’s journeys. Our latest addition is our InMotion brand, a leading digital accessories business, with all the latest tech. We also have great partnerships with the likes of Well Pharmacy, M&S and Costa Coffee, broadening our offering to our customers throughout the UK. We are now excited to introduce our new concept Curi.o.city, bringing that perfect gift to customers as they head on their travels. That’s why, as we continue our journey, our vision is simple: to make every one of life’s journeys better!

As a valued team member you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud to share their journey with us, whether it’s a commute to work or a holiday abroad.

What being a member of the team is all about:

• Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs Creating a warm and engaging environment where customers are happy to shop and browse.
• From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standard
• Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your are
• Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room

What our Stores would love to see:

• A passion for customers having an exceptional experience in store
• Confident in communicating within the team
• Motivated to achieve fantastic results and standards
• Adaptable to meet company and customers’ requirements