At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers.  The ones that enable our growth.  That’s why our Merchandising team is passionate about creating an environment where people can be creative and trailblazing in order to do their best work. 

The Merchandise Coordinator will work cross functionally to support the delivery of supply chain and Merchandise Planning projects and day to day activities, focused proactively on the business calendar, events and associated critical paths. 

What you will be doing:

• Daily Calculation & Allocation of Top 100 Key selling lines to stores
• Maintenance & Trouble Shooting of the store stock replenishment tool
• Responsibility to prepare stock forward volume planning reports for the Airport Consolidation Centres
• Generate and be the main point of contact for Weekly Throughput and Logistics Reporting
• Attendance at Weekly Retail Delivery Meeting (new stores & refits) - reporting back on progress, flagging risks & key updates to the wider Merch Planning team
• Oversee the actions and process within the Retail Delivery critical path that relate to Merchandising & Logistics, seeing them through to 100% completion
• Creation of Retail Delivery stock allocation reports for the Merchandising teams ensuring they adhere to response timelines
• Retail delivery availability reporting on a Weekly and Ad Hoc basis
• Lead the creation of Monthly stock Provision reporting for all Categories
• Support the stock budgeting process by creating stock budget templates for the wider Merchandising Team
• Ad Hoc creation of centralised Merchandising Reporting
• Creation and distribution of Store Stock Audit reconciliations
• Be the main point of contact for store / internal queries and assist with resolving these in a timely manner
• Support the Merchandise Planner & Planning Manager

What we are looking for:

• Merchandising and stock management experience in a comparable environment – essential 
• Intermediate Excel experience is a must
• Strong understanding of retail supply chain and have strong business acumen 
• Highly analytical and numerate with strong attention to detail 
• Have a great personal impact with the ability to influence the team and cross functionally
• Ability to successfully negotiate, handle difficult situations and be resilient whilst maintaining relationships 

How we reward our teams:

• Hybrid Working Model from home and in the office
• 4pm Friday Finish
• Flexible Working
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
• Family Friendly Leave
• Competitive Pension Contribution
• Sharesave Scheme
• Annual Bonus based on company and personal performance
• Competitive Salary
• Staff Discount Card for stores and online

About us:

Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

Our UK Travel office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. At WHSmith, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.

We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!