where our
journey is
taking us.

About Us


Way back in 1792, Henry Walton Smith and his wife Anna opened the very first WHSmith store in Little Grosvenor Street, London. Who knew it would be the beginning of such an amazing journey?

Over 230 years later and the Company is still growing. You’ll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres – as well as right across the world!

And because we’re growing fast and constantly evolving our offer, it’s a really exciting time to get onboard and be a part of this next stage of our journey. So, if this sounds like your kind of journey, we’d love you join us!

  • Travel
  • High Street
  • International
  • Online
  • Partnerships
Man with laptop looking at a train station departure board

Did you know?

  • We’ve donated more than 400,000 books to disadvantaged children in partnership with the National Literacy Trust.

  • We diverted 99% of our waste from landfill last year.

  • 240+ million travellers come into contact with our brand every year.

  • Our partnership with the National Literacy Trust has helped hundreds of thousands of children to learn to read.

Angela in WHSmith store

The one thing that really excites me is just helping people.

Angela / WHSmith Travel, Self Service Host, Gatwick Airport
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Andrew sat in Head Office

What I love about working here at WHSmith is the work culture in the office and the nature of the job that I do. It's given me an opportunity be involved in so much new stuff and it's just the nature of the work ethic that we have here is that we're constantly evolving.

Andrew / WHSmith Travel, Space Planning Controller, London
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  • Untitled_design_(8).png

    What's new?

    Our largest UK Travel store at Birmingham Airport is now open

    Today marks the opening of our largest UK Travel store at Birmingham Airport.

    At 6,000 square feet, our flagship one-stop-shop for travel essentials really takes our customer proposition to another level! With a bespoke design, inspired by local architecture, and a tailored product offering, this latest store offers customers everything they would expect from a WHSmith, as well as a broader product range, including health & beauty and tech zones, and coffee.

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  • Image of ToysRus staff in store.

    What's new?

    Toys R Us is back in town!

    We’ve brought the much-loved toy brand back to the high street for UK shoppers, with Toys R Us shop-in-shops opening in 9 of our High Street stores in locations including York, Reading, Cheltenham and Oxford.

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    ToysRus store with model giraffe figurine on a bench.
  • Colleague in The Bookshop store with customer.

    What's new?


    Our Travel Books team were presented with the award, recognising a strong recovery from the pandemic and celebrating the growth of our business as we’ve opened more dedicated Bookshops and helped shape bestsellers across the industry.

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    Image of the exterior of The Bookshop by Whsmith with people walking past in a blur.