The WHSmith family is made up of lots of brands, and across all of them our aim is simple: to make every one of life’s journeys better. We are experts in format development. Our portfolio of successful brands and partnered brands allows us to adapt to changing dynamics and the individual requirements of customers around the world. We deliver exceptional customer service and quality offerings across all our brands.
WHSmith is a global travel retailer for news, books and convenience, with a smaller UK High Street business. You’ll find our WHSmith stores in airports, railway stations, hospitals and on the high street, and we have a growing presence at international airports around the globe.
And, as we grow as a multichannel retailer, our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com, bestselling books and stationery from WHSmith.co.uk, stylish branded pens from CultPens.com or personalised stationery ranges from Treeofhearts.co.uk and Dottyaboutpaper.co.uk.
Our high street offer is also complemented in over 200 of our stores by our partnership with Post Office Limited, where our stores offer the same range of services as directly managed Post Offices and our colleagues receive regular product and compliance training.
We also partner with some of the UK’s most popular retailers to operate franchise stores, such as Marks and Spencer and Costa Coffee. This allows us to tailor the product and service proposition to meet the needs of our customers and landlord partners in all the locations we operate throughout the UK.
And internationally, we’re proud to operate stores in over 30 countries and more than 100 airports around the globe. From the United States, to Australia, the Middle East, Asia and Europe – we’ve welcomed so many new customers since our journey began in London in 1792. Our US business – Marshall Retail Group for speciality retail, and InMotion, the world’s leading digital and tech accessories retailer in travel locations – are expanding as we open more stores in new markets. And in Australia, we’re proud to operate WHSmith Fresh + offering nutritious and healthy food choices in hospitals and Long Shot, with the best coffee from around the world.
Wherever you join us, there’s an exciting future ahead!