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Who knows
where
WHSmith
will take you.

Support Centres

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COME ON our JOURNEY WITH US.

Our c.1,700 stores across the UK and overseas are supported by our Support Centre teams to deliver a great customer experience and grow our business. Our Travel UK and International business is run from our Support Centre in the centre of London and our High Street business is run from our Support Centre in Swindon.

Our Support Centres

Support Centre - London

Our Travel Support Centre is based in London where our Travel UK, International and some Group functions are based, and our teams work closely to achieve our common goal – to be the leading retailer in travel essentials for the world’s travelling customer. The office is ideally situated next to Aldgate East Station and within minutes of Aldgate, Fenchurch Street and Liverpool Street Stations. The area is close to shops, bars and restaurants. We want to be a place where people love to work; where each and every member of the WHSmith team can be themselves and develop the skills to flourish; where they feel safe and able to lead healthy lives; and where they have the opportunity to progress on their journey with us.

Support Centre - Swindon

Our Swindon Support Centre is where our High Street, whsmith.co.uk and some Group functions are based. The office has ample free parking and good transport connections. Our teams support our High Street stores ensuring we can deliver our goal - to be Britain’s most popular high street stationer, bookseller and newsagent. As a growing multichannel retailer, we also have a focus on our online offer which complements our High Street stores. We want our organisation to be a place where people love to work; where each and every member of the WHSmith team can be themselves and develop the skills to flourish; where they feel safe and able to lead healthy lives; and where they have the opportunity to progress on their journey with us.

Key Departments

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Support Centre Benefits

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Meet the WHSmith family

Our journey has seen the WHSmith family grow into a portfolio of successful brands. And you can explore them all here.

WHSmith Travel UK

Imagine the buzz you’d get from being part of a team that serves more than 10,000 customers every day. Sounds amazing, right? It’s just another exciting day in the life of one of our busy travel stores.

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WHSmith High Street

Whether it’s getting back to school after the summer holidays, starting a brand new job, or celebrating a special birthday, we’re here for all of our customers’ life journeys. Big ones, small ones, and everything in between.

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International

As a global travel retailer with a presence in c.30 countries and more than 100 airports around the world, WHSmith is synonymous with the travelling experience, having exposure to millions of travellers every year.

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InMotion

InMotion joined the WHSmith family in 2018. Each store is a one-stop-shop for all the cutting-edge tech and gadgets our customers need for just about any adventure.

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Partnerships

We seek to actively manage our space in stores and have developed a number of key partnerships with retail brands to maximise our product and service offer to customers.

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funkypigeon.com

If you’ve ever bought and sent a birthday card online, you’ve probably already visited the Funky Pigeon website. But what you might not have realised is that this amazing brand is part of the WHSmith family.

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cultpens.com

Everyone’s passionate about something. For us here at Cult Pens, it’s… well… pens. That’s why our website offers the world’s greatest selection - from specially-imported Japanese rollerballs to limited edition fountain pens.

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Dotty about paper

New jobs. Weddings. Babies. First days at school. Big birthdays. Letters to Santa. Life is full of big moments. And Dotty about Paper is here for all of them. That’s because we stock an eclectic range of gorgeous stationery products for every occasion and to suit every taste.

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Learn more about our brands
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Amanda sitting in Head Office

At WHSmith I've developed from a Finance role through to Customer Service and now Buying. They really promote internal development here, which really suits what I want. It's a great, dynamic business and there isn't anything to hold you back.

Amanda / WHSmith High Street, Assistant Category Manager - Direct, Swindon
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Tim smiling in Head Office

In my role I've worked across both High Street, the international side and digital. There's lots of opportunities here. People might have preconceptions but the business is really agile and forward thinking!

Tim / International, Head of Strategic Insights, Swindon
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