WHATEVER
YOUR SKILLS,
YOU CAN GO FAR.

As a Sales Assistant you’ll work alongside your team to deliver incredible customer service, maintain our fantastic store standard, and make every customer’s journey better.

Our Team Leaders support the store management team to create an environment that focuses on customers whilst inspiring the team to deliver brilliant results.

Our Single Site Store Managers collaborate across their stores, empowering their teams to deliver their goals.

Our Multi Site Store Managers shape an incredible culture across their stores, empowering their teams and supporting their Operations Managers and Store Coaches.

Our District Sales and Operations Managers are experts in inspiring and coaching our Multi-Site General Managers to help us deliver incredible customer experiences, and incredible results.

Sales Assistants are the heart of our business, delivering great service to our customers. It’s a busy, fast paced role that includes serving on tills, replenishing stock, and learning about our products so that they can work together as a team to create a first-class shopping experience.

Our Supervisors support the store management team to create an environment that focuses on customers whilst inspiring the team to deliver brilliant results.

Our Store Managers lead and inspire the team to provide exceptional customer service, meet business objectives and hit sales targets. They enjoy creating a warm and welcoming environment for their teams to develop and grow.

Passionate about customers, tech and sales, our Customer Assistants for InMotion are brand ambassadors delivering incredible customer service, maintaining our fantastic store standard, and making every customer’s journey better.

Our Team Leaders are great at selling and are the role models for the rest of the team. They support and lead them to hit sales targets by understanding customer needs and focusing on finding solutions.

Leading their teams and creating exceptional customer experiences, our Operations Managers take care of the day-to-day running of our stores.

As Sales Delivery Manager for InMotion, you’ll help us get the most out of every sales opportunity by sharing your incredible sales skills and insight with your team - and transforming our colleagues into sales experts.

Our Barista’s excel at first class customer service and communication. Its a busy, fast paced role that included making irresistible coffee, maintaining standards, replenishing displays, and delivering a coffee shop experience that is full of warmth, charm and community spirit.

Team Leaders are responsible for driving sales, inspiring the teams and making sure every customer has a brilliant experience.

Our Costa Store Managers lead and inspire their teams to deliver exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve.

Sales Assistants are the heart of our business, delivering great service to our customers. It’s a busy, fast paced role that includes serving on tills, replenishing stock, and learning about our products so that they can work together as a team to create a first-class shopping experience.

Our Deputy Managers guide and engage the team to deliver great results for our customers, whilst creating a culture of learning and support to ensure everyone feels valued and welcomed.

Our Store Managers lead and inspire the team to provide exceptional customer service, meet business objectives and hit sales targets. They enjoy creating a warm and welcoming environment for their teams to develop and grow.

We offer great discounts at a wide range of retailers, giving you plenty of opportunities to save money.

If it’s possible, and it works for our business as well as for you, we offer part-time working, compressed working hours, career breaks and job shares.

We have a number of different policies to support big life events including maternity and paternity leave, parental leave and school starter and grandparent leave. We’ve designed them to make sure that you don’t miss out on any of those special moments.

We provide access to confidential, independent information and guidance on medical, financial, legal and general issues.

We offer one-off grants, recuperative holidays and care breaks to people who experience significant and financial hardship.

If you’re eligible, we’ll enrol you into a pension scheme automatically unless you’re already a member of another scheme.

We pay bonuses to our Support Centre and store management teams, depending on business area.

Our brilliant Sharesave Scheme gives you the opportunity to buy WHSmith shares at a fixed discounted price.

We’re a charitable bunch, and if you are too, you can make regular, tax-free donations to charities of your choice.

We run regular InStore incentives to reward our sales teams for their hard work.