Who knows
where
WHSmith
will take you.

Our Commercial and Trading teams work hard to build amazing partnerships and negotiate the best deals on over 200,000 products across the business. We innovate at pace always looking for the next ‘must-have’ items that our customers want. When we say we’re agile and entrepreneurial we really mean it, which is why we’re still evolving after 230 years.

Our Merchandising team makes sure the right stock is in the right place at the right time! We crunch through all the historical data, whilst always focusing on our current stock position and forecasts for the future, juggling more than 200,000 products at any one time so we can meet the demands of our customers.

We’ve got major transformation going on in our digital business, with heavy investment into changing the way the business operates for the better. Working on over 200 projects across the globe, our Technology team are excited and expanding to support our strategic goals.

Our Finance team are key to setting the pace for key business decisions, shaping our budgets and analysing our sales with forensic detail. It goes without saying that managing costs and making sure that our most vital stats are accurate is key. We focus on adding value to the business and driving commercial performance, in a fun and collaborative way.

We aim to attract the best talent so that once people join, they never want to leave! We provide a great place to work so that everyone can reach their full potential and understand the part they play on the WHSmith journey. We care about employee satisfaction & wellbeing, creating a great workplace to attract, retain, support and develop WHSmith talent.

Delivering a personalised shopping experience via whsmith.co.uk and our other online brands, connecting customers with the products they want, when they want them, is all down to our online teams. We work closely with other functions across the business to ensure our eCommerce offering is maximised across all our digital channels.

Our Business Development Team focus on expanding our store portfolio and maintaining strong relationships with landlords across our estate. We find new store opportunities, working closely with the Store Format, Construction, Finance and Marketing teams, building and reviewing business cases to enhance our proposition.

Our Customer Services team looks after both our stores and their customers, as well as WHSmith.co.uk, our social media accounts and InMotion. We are committed to solving any queries however small, and pride ourselves on being friendly and empathetic with all our customers.

Our Space and Layout teams are responsible for delivering projects that influence our in-store customer proposition. They analyse with forensic detail, how our customers shop so that we deliver them the best possible products and experience, personalised to each of our shopping formats.

Our Construction and Maintenance teams are fundamental to delivering strategic growth ambitions, focusing on our new store development pipeline as well as refurbishment and renewal of our existing estate. With over 150 new stores in our sights, we’ve got great plans.

Our Procurement team work across the whole WHSmith Group and manage all indirect procurement activity (which is everything that we don’t sell to our customers) providing best practice support internally and externally, ensuring that contracts are compliant, cost effective and effectively maintained.

Our Marketing and Design team define our brand by offering inspirational products to our customers, whether it’s through the store environment, POS (Point Of Sale), or new product designs. Understanding how our customers shop is key so that we market our products in the right way, at the right time.

Central Operations is the hub through which all activity, communications and services between stores and the central business units flows. The team focus on supporting the store and field teams to deliver their results alongside working on exciting projects like new promotion launches, store refits and innovation.

We offer great discounts at a wide range of retailers, giving you plenty of opportunities to save money.

If it’s possible, and it works for our business as well as for you, we offer part-time working, compressed working hours, career breaks and job shares.

We have a number of different policies to support big life events including maternity and paternity leave, parental leave and school starter and grandparent leave. We’ve designed them to make sure that you don’t miss out on any of those special moments.

For some grades in our business, we offer private medical cover as an additional benefit.

Cycle to Work scheme - Saving you money on the cost of a new bike.

We provide access to confidential, independent information and guidance on medical, financial, legal and general issues.

We offer one-off grants, recuperative holidays and care breaks to people who experience significant and financial hardship.

If you’re eligible, we’ll enrol you into a pension scheme automatically unless you’re already a member of another scheme.

We pay bonuses to our Support Centre and store management teams, depending on business area.

Our brilliant Sharesave Scheme gives you the opportunity to buy WHSmith shares at a fixed discounted price.

We know that travelling to work can be expensive, which is why we offer an interest free loan to help make your journey that little bit easier.

We provide either a car or a car allowance for certain roles, but this will depend on the job you do or the grade you’re at.

We’re a charitable bunch, and if you are too, you can make regular, tax-free donations to charities of your choice.

If you’re eligible, you can buy up to 26 extra days holiday every year, giving you a chance to spend more time doing the things you love outside of work.

If you work in one of our Support Centres, on top of your yearly annual holiday allowance, we also give you an extra day on your birthday.

We give you extra holidays as a thank you for great attendance.

We have a 4pm Friday finish to help you get your weekend started!

We offer electric vehicle charging points for all of our Swindon Support Centre colleagues.